| A: |
GMC usually works in the following manner to a more or lesser extent:
• We work with you to understand the business requirement, challenge, or issue
• The requirement is analysed
• A solution (or number of solution options) is designed – sometimes though various iterations of
improving design through joint efforts with the client
• A strategy to execute the design or scope of work is proposed and agreed
• The solution is implemented •
(Note: GMC’s offerings are targeted at the Enterprise-scale client)
|
| A: |
Solutions:
GMC is primarily a service provider offering services and fast solutions to your business problems. In most instances, GMC is asked to tackle a business issue where know-how is lacking in the organisation and the requirement is such that it is not sensible to employ a full time resource, or where there are capacity issues that need to be address in the short term.
We sell solutions in the following disciplines:
• Business strategy and planning – see BusinessNavigator
• Service product development, price modelling, marketing communications, business development,
strategic account management – see MarketWare
• Project scoping, project management, project recovery, business migration, service implementation – see ProjectDirect
• IT operations best practice optimisation, IT outsource contract recovery, IT operations sourcing optimisation, contracts, people, process and technology – see SpecialOps
• Business process management, business process architecture, IT service management design (ITIL®, TOGAF, ISO20000) – see BizProcess
• Compliance and governance are required by all, however organisation’s lack the know-how. GMC provides services in the fields of policies, business controls, standards, and contracts. – see GoverNet
• Resources:
In some instances our clients have a clear understanding of what needs to be done; they just don’t have the manpower. In these instances GMC will provide a competent resource with know-how in specific business discipline – usually with an IT flavour.
|
| A: |
Peter kicked off his career the ‘technical’ fast lane with Sony at Tedelex and moved over to the marketing and consultative sales disciplines in the early 1990’s at Olivetti. The 20 years experience in the IT game at companies such as Olivetti, Usko and Getronics plus the academic grounding from Hull University UK where Peter obtained his specialist MBA in strategic marketing, ensures that he had a well rounded view of the world – one that makes sense to technical and sales people alike. Pete is responsible for the development of the marketing, sales and project scoping methodologies used by GMC to assist their clients.
Chris’ passion is wildlife, and after completing his BSc in Zoology at WITS Chris joined the IT sector. In the early nineties Chris joined Olivetti where the now two owners of GMC met. Chris cut his teeth on human resource management (HRM), business development and operations management – all in the IT arena. Chris also became one of the youngest Outsource Programme managers in South Africa heading up Getronics' outsource contract with Multichoice, MNET and the Naspers Group. Chris is a people person with sound knowhow in the large-scale IT services management arena and outsourcing. Chris is responsible for all the operations aspects within GMC
|
| A: |
GMC started out as a one-man consulting service in November 2000. Back then the one man was Peter Glashoff and the business was called Glashoff Consulting. The business grew organically over then next few years gaining some respected clients – mainly in the IT space.
At the start of 2005, Chris Maughan joined GMC as a material shareholder and director. The business was then renamed Glashoff Maughan Consulting (GMC). A slight shift in target markets was also realised at this time, with the business expanding its breadth of target customers to include the financial service sector along with GMC’s traditional clientele.
|
